PRIVACY POLICY

INFORMATION PURSUANT TO ARTICLES 13-14 REG. EU N. 2016/679 FOR THE PROCESSING OF PERSONAL DATA

Dear navigator,

BLUE CAR SERVICE SOC. COOP. A R.L. hereby informs you that, pursuant to and for the purposes of articles 13 and 14 of the European Regulation no. 2016/679 GDPR, the data acquired and/or provided by you will be processed in compliance with the regulations mentioned below.

ROLES

The Data Controller is: BLUE CAR SERVICE SOC. COOP. A R.L. , Località Abbiadori, 32 Arzachena 07021 SS, info@bluecarservice.net, PEC: bluecar@casellapec.com

PURPOSE OF MANDATORY TREATMENTS

Processing of personal data for the provision of the live chat service
In some areas of our website we offer contact and advice via live chat. With the help of live chat, you can communicate with one of our consultants via text messages.
When you access and use Live Chat, your browser will automatically transmit the following data for technical reasons at the beginning of the session, which we will keep separate from any other information you transmit to us:

  • Date and time of access;
  • Duration of visit on our website;
  • Type of web browser including version;
  • Operating system used;
  • Amount of data sent;
  • Type of event;
  • IP address.

The legal basis for this data processing is Article 6 (1) (f) GDPR, and our legitimate interest is to ensure and maintain the operation and security of our service, as well as to eliminate malfunctions.
In this context, we process data without identifying the specific person to whom it relates, for analysis purposes.
If you provide us with additional personal data via live chat, this will be done on a voluntary basis.
Texts entered by you in the form of live chat will be stored on our server on our behalf.
The applicable legal basis for this data processing is Article 6 (1) (b) GDPR.

PURPOSE OF NON-MANDATORY TREATMENTS

Processing of personal data for profiling purposes

With your free and optional consent (article 6, paragraph 1, letter a) of the GDPR), which can be expressed by selecting the appropriate consent box on the website, BLUE CAR SERVICE SOC. COOP. A R.L. will process your personal data for profiling purposes, in order to be able to send promotional communications personalized and consistent with your profile, to carry out analyzes and statistical processing regarding your personal characteristics for “clustering” activities, or for the creation of “target groups” for internal analyzes and monitoring of market and product trends consumption, for the creation of new “clusters” of users based on similar browsing habits and interests. In case of failure to consent to the processing of your personal data for profiling purposes, the possibility of browsing the website and benefiting from the related functions will not be compromised in any way nor will you suffer any other prejudicial consequence. In any case, you may freely and free of charge revoke your consent to the processing of your personal data for profiling purposes at any time by making a request in the appropriate contact section.

Processing of personal data for marketing purposes

With your free and optional consent (in accordance with Article 6(1)(a) of the GDPR), we will process your personal data for marketing purposes, which include direct sales, sending advertising material, carrying out market research, commercial communication and customer satisfaction evaluation. We will send information and offers related to the products and services of BLUE CAR SERVICE SOC. COOP. A R.L. that we think may be of interest to you by mail, e-mail, SMS, fax, landline/mobile phone with or without an operator, WhatsApp or social media (such as, for example, Facebook, Instagram and Twitter). Consent to the processing of your personal data for marketing purposes is free and optional. If you do not consent, you will not suffer any prejudicial consequences. You may revoke your consent to the processing of your data for marketing purposes at any time and free of charge, without any consequences, using the methods indicated in the appropriate section. You may also choose to withdraw your consent selectively by specifying which contact methods you no longer wish to receive. Therefore, please let us know if you wish to consent to the processing of your personal data for marketing purposes and check the appropriate consent request box.

Other treatments

In all other cases where you provide us with personal information in any other manner, this will always be done on a voluntary basis. Your information will be processed by us to process your request in accordance with Article 6(1)(b) (if your request relates to a possible contract to be entered into with us or a contract already entered into with us) or (f) of the GDPR (for any other type of request) and in this context may also be transmitted to third parties only for the purpose of processing your request.

MODE OF TREATMENT

The processing consists, for example, in operations of collection, recording, organization, storage, extraction, consultation, use, communication, deletion of personal data. It is carried out, for the aforementioned purposes, according to the principles (ex art. 5 of GDPR No. 2016/679) of lawfulness, correctness, transparency, data minimization and accuracy. Data are processed by telephone, paper, computer and telematic means. The processing is carried out using suitable tools, technical and organizational measures adequate to ensure security, integrity and confidentiality, avoiding in particular the risk of loss, unauthorized access, unlawful use, diffusion, in compliance with the provisions also of Article 32 of GDPR No. 2016/679, by the subjects and in compliance with the provisions of Article 29 of GDPR No. 2016/679 and Article 2-quaterdecies of the Privacy Code.

NATURE OF DATA PROVISION AND CONSEQUENCES OF REFUSAL TO RESPOND

Providing data for mandatory purposes does not require explicit consent. Without such data, we will not be able to provide our services. The provision of data for other purposes is optional and requires your explicit consent. If you do not consent, you will not be able to receive newsletters, informational materials or commercial communications regarding the services offered by the Owner or third-party companies. However, you will still continue to have access to our services. We process your personal information only when there is a legal basis for such processing. The legal bases
include:

  • Your consent to the processing activities in question;
  • Compliance with the legal obligations we are required to fulfill;
  • The execution of rules dictated by laws or regulations, or by contracts, agreements or other legal instruments;
  • Studies conducted by research organizations, preferably on anonymized personal information;
  • The performance of a contract and related pre-contractual obligations, if you are a party to that contract;
  • The exercise of our rights in court, administrative proceedings or arbitration;
  • The defense or protection of the physical safety of yourself or a third party;
  • Health protection, in the context of procedures implemented by health care entities or professionals;
  • Our legitimate interest, provided that your fundamental rights and freedoms do not override these interests Credit protection.

DATA ACCESS

Your data may be made accessible for the purposes mentioned below:

  • To employees and collaborators of the Owner in their capacity as data processors and/or system administrators;
  • To third-party companies or other entities (by way of example: professional firms, consultants, software houses that provide the management systems, credit institutions, insurance companies, etc.) that carry out outsourced activities on behalf of the Controller, in their capacity as external data processors.

Among the Personal Data collected by this Web Site, either independently or through third parties, are: Tracking Tools; Usage Data; name; email; Web site; unique device identifiers for advertising (Google Advertiser ID or IDFA identifier, for example); number of Users; city; device information; session statistics; browser information; answers to questions; clicks; keypress events; motion sensor events; mouse movements; location relative to scrolling; and touch events.

COMMUNICATION OF DATA

The Data Controller may communicate your data to the Public Administration, Supervisory Bodies and/or Judicial Authorities, as well as to all other subjects to whom the communication is obligatory or necessary by law. Your data will not be disseminated.

TRANSFER OF DATA TO THIRD COUNTRIES

Your data was transferred to an External Data Controller whose office or place of data processing is not located in a member state of the European Union. Prior to the transfer, we ensured that the recipient ensured an adequate level of data protection through an adequacy decision by the European Commission under Article 45 of the GDPR, through appropriate safeguards such as self-certification by the recipient under Article 45 of the GDPR, and through the conclusion of so-called EU standard contractual clauses with the data importer under Article 46(2)(c) of the GDPR, or you have given your consent to such a data transfer under Art. 49(1)(a) of the GDPR.

DATA RETENTION

All personal data provided will be processed in accordance with the principles of lawfulness, correctness, relevance and proportionality, exclusively by the necessary means, including computer and telematics, to pursue the purposes described above. Personal data will be kept for a period of 6 years following the last contact made with the data subject or until the data subject requests cancellation. In this case, data related to the legitimate interest of the owner or necessary for the fulfillment of legal obligations may still be retained. It should be noted that the information systems used to manage the information collected are configured from the outset to minimize the use of personal data.

RIGHTS OF THE DATA SUBJECT

As a data subject, you have the rights under Art. 15 ff and Art. 77 of the GDPR, namely the rights to:

  • To obtain from the data controller confirmation as to whether or not personal data concerning him or her are being processed and, if so, to obtain access to the personal data and the following information: the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular if recipients in third countries or international organizations; when possible, the expected period of storage of the personal data or, if this is not possible, the criteria used to determine this period; where the data are not collected from the data subject, all available information about their origin; the existence of automated decision-making, including profiling, and, at least in such cases, meaningful information about the logic used, as well as the importance and the expected consequences of such processing for the data subject;
  • To obtain from the data controller the rectification of inaccurate personal data concerning him/her without undue delay. Taking into account the purposes of the processing, the data subject has the right to obtain the integration of incomplete personal data, including by providing a supplementary declaration;
  • To obtain from the data controller information about personal data concerning him or her without undue delay, if any of the following grounds applies: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; the data subject withdraws the consent on which the processing is based in accordance with Article 6(1)(a) or Article 9(2)(a); and if there is no other legal basis for the processing; the data subject objects to the processing in accordance with Article 21(1) and there is no overriding legitimate ground for processing, or objects to the processing in accordance with Article 21(2); the personal data have been processed unlawfully; the personal data must be erased in order to comply with a legal obligation under Union or Member State law to which the data controller is subject;
  • Obtain from the data controller the restriction of processing when one of the following occurs: the data subject disputes the accuracy of the personal data, for the period necessary for the data controller to verify the accuracy of such personal data; the processing is unlawful and the data subject objects to the deletion of the personal data and instead requests that its use be restricted; although the data controller no longer needs the personal data for the purposes of processing, the personal data are necessary for the establishment, exercise or defense of a legal claim; the data subject has objected to the processing pursuant to Article 21(1), pending verification as to whether the data controller’s legitimate grounds prevail over those of the data subject;
  • To receive in a structured, commonly used and machine-readable format personal data concerning him or her that he or she has provided to a data controller, and to transmit such data to another data controller without hindrance from the data controller to whom he or she has provided the data if the processing is carried out by digital means. In exercising his or her rights with regard to data portability, the data subject has the right to obtain the direct transmission of personal data from one controller to another, if technically feasible;
  • Object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her under Article 6(1)(e) or (f), including profiling on the basis of those provisions. Where personal data are processed for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data concerning him or her carried out for such purposes, including profiling insofar as it is related to such marketing;
  • Right not to be subjected to a decision based solely on automated processing, including profiling, that produces legal effects concerning him or her or that significantly affects him or her in a similar way;
  • Right to file a complaint with a supervisory authority under Art. 77.

WAYS OF EXERCISING RIGHTS

You may exercise your rights at any time by contacting the Holder at the following e-mail address: info@bluecarservice.net

EXTERNAL MANAGERS AND APPOINTEES

The updated list of external data controllers and processors is kept at the registered office of the data controller

MODIFICATION OF THE CURRENT DISCLOSURE

This policy was prepared on 06-06-2025 and may be subject to change over time, including as a function of additions or amendments to relevant laws and regulations. The Interested Party is invited to frequently consult this page.

COOKIE POLICY

Cookie policy of www.bluecarservice.net
Cookies are a portion of data sent by a website and stored in your browser’s memory. Cookies may be required to allow a Web site to function properly because Web sites are stateless (they do not remember user information from one internal page to another) but are sometimes used to track user actions within a Web or across multiple Webs in order to collect usage information or identify interests and map behavior in order to deliver relevant advertisements. When Web sites use the consent management platform I agree.click , they give you the option to allow or deny certain categories of cookies that help protect your privacy. Below is a description of the most common categories of cookies:

Necessary Cookies
Necessary cookies are used to make a Web site function properly, are generally not used for tracking, and are not shared between Web sites. The most common necessary action performed using a cookie is user authentication. When you access any Web site, a cookie is stored in your browser that includes some data used by the Web to remember who is authenticated when you go to another internal page or refresh the site. Cookies are also used so that a Web knows what is in your shopping cart, information about load balancing, and more.

Preference Cookies
Preference cookies allow the Web site to remember information to customize the appearance or behavior of the Web site for each user. This may include remembering selected currency, region, language or color theme.

Analytical cookies
Analytical cookies are not required but are used to collect valuable information about how a Web site is used, identify problems, and understand what needs to be improved on the site and what content is useful. The information collected is in most cases anonymous, but some analytics services collect information that can be used to identify you.

Marketing Cookies
Marketing cookies are used to track visitors through Web sites to enable publishers to display relevant and engaging advertisements. This site uses different types of cookies, and you can change or revoke your consent at any time.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this Web site. For all other types of cookies we need your explicit consent.
This means that cookies classified as necessary are processed under Article 6(1)(f) “Lawfulness of processing” of the GDPR. All other cookies, namely those belonging to the preference and marketing categories will only be activated with your explicit consent.
This site uses different types of cookies. Some cookies may be related to third-party services that appear on our pages.
At any time you can change or revoke your consent through the Cookie Manager > Cookie Manager section, found within the privacy control center always callable while browsing via the “privacy padlock”.
Also within the control center, you can receive more information about how we process your personal data by viewing our Privacy Policy via the Privacy Policy > Show Policy section. Specify your consent ID and the date of when you contacted us regarding your consent.

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Targeting/Advertising
This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell
advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear.